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Employment Summary for Paul HughesSeptember 2010 - June 2011
National Institute of Technlogy – International University Program [Beijing, CHINA]
Key Achievements as Teacher:
April 2003 to October 2004
Practical Education Institute (NZ) Ltd [New Plymouth, New Zealand]
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Company: Private Tertiary Education provider
Position: Manager Information Technology
Responsibilities: IT Manager, Project Management, Systems Architecture & Design
Projects: Developed a three-year IT Strategic Plan for Student Management Systems, Document Management, Records Management, Content Management and e-Learning systems. Responsible for the selection and project management of the implementation of a broad range of online systems using Lotus Domino, IBM WebSphere, IBM DB2, IBM WorkPlace Collaborative Learning, IBM Team Workplace, IBM WebSphere Portal, Novell ZenWorks, Novell eDirectory, Novell exteNd and J2EE. Responsible for staff of 15 who support the IT infrastructure and systems supporting over 170 staff, on-campus students and over 4,000 distance learning students across New Zealand.
Jan. 1996 to present
Frontier Solutions & Strategies Pty Ltd [Brisbane, Queensland Australia]
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Company: IT Systems Integrator
Position: Senior IT Management Consultant
Responsibilities: IT Manager, Project Management, Software & Hardware Sales, Process Engineer, Strategic Planner, Software Architecture, Security Analyst, PC Support
Clients: Practical Education Training Centre Ltdw ABEX Management Services w Adventist Retirement Villages w Ergon Energy w Hewlett-Packard Germany w Hewlett-Packard France w Hewlett-Packard Singapore w Gladstone Area Water Board (Australia) w Department of State Development (Australia) w Asia Travel Network (Malaysia) w Abacus (Singapore) w QSI Payments (Australia) w Federal Airports Corporation (Australia) w Fare 1 (Wales) w Gullivers Pacific (New Zealand) w Flight Centre (Australia).
Projects: Click here for a list of projects completed.
Apr. ’94 to Dec. ‘95
Flight Centre Ltd [Brisbane, Queensland, Australia]
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Company: Australia’s largest travel agency
Position: IT Manager
Responsibilities: Manage 17 staff w 24x7 Help Desk w Technical Support w Software Development w Software Implementation (Accounting Systems into head office w branch offices and all shops) w Systems Roll-out and Installation (over 200 shops and 1,200 Mac computers in 4 countries) w Strategic Planning w Web Site strategy & implementation w Australia-wide communications network (Frame Relay w dial-up & X.25) w Budget accountability AU$10 million.
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Jul. ’90 to Apr. ‘94
IATA (International Air Transport Association)
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Company: Worldwide organization responsible for setting standards for the airline and travel industries and for handling financial settlement between the airlines & travel agents around the world.
Position: Software Development Project Manager (4 months in Sydney, Australia)
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Responsibilities: Design 2nd Generation billing system for IATA (B2B billing system) using Oracle, Uniface and SAS running on NT and Unix (AIX) platforms w lead team of developers, database gurus and Unix support staff w Total of 6 staff.
Position: BSP Data Centre Manager (Sydney, Australia)
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Responsibilities: Managed 12 staff w Oversaw Data Entry Service Bureau (40 staff) w Repatriated all IT systems from outsourced service provider to in-house operation w Built, equipped & staffed a new data centre w Installed new computer hardware & software w Migrated all application data to new systems w Ensured all end-users of the systems (including all of Australia’s 2,000+ travel agency shops and over 60 Airlines) were trained on the systems w Budget of AU$2.5 million
Position: Senior Manager Systems and Operations (2 years in Geneva, Switzerland)
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Responsibilities: Managed 12 staff w 24x7 Operation w Technical Support w Telecommunications network (VoIP, Frame Relay, X.25) connecting 5 cities (Washington DC, Miami, London (UK), Montreal and Geneva) w LAN implementation (migration from Wang to Novell with Microsoft Office – 150 users in 15 countries – CHF1.2 million) w Established data centre & telecommunications problem/change management procedures and the hardware/software/security standards and procedures for all of IATA’s IT systems around the world w Contract negotiation w Developed RFQ for outsourcing IATA’s PC systems & support w Budget of CHF3 million.
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Jan. ’87 to June ‘90
Mobil Oil & Alberta Energy [Calgary, Alberta, Canada]
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Company: Oil Exploration, Gas Exploration, Pulp & Paper Processing
Position: Supervisor, Data Centre (2 years, 3 months)
Position: Supervisor, Technical Support (15 months)
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Responsibilities: Supervised staff of 12 who were responsible for the technical support of the company’s supercomputer, mainframe & Unix systems w Implemented Mainframe & Unix security policies/procedures/software w Capacity planning w Hardware & software recommendations w Technical strategy w Budget accountability CDN 1.5 million.
Dec. ’84 to Dec. ‘86
Cantel Inc [Toronto, Ontario, Canada]
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Company: Mobile Telephone Carrier
Position: Manager, Technical Support & Acting Manager, Application Development
Responsibilities: Managed full-time staff of 4 plus a number of software companies and suppliers w Established all operating systems and software for the company’s new mainframe systems (IBM systems using VM, MVS & DOS/VSE) w Coordinated systems integration of minicomputer systems with the Ericsson Exchange Switches (data upload & download) and the telecom billing system software w Coordinated project to migrate telecom billing system software from DOS/VSE to MVS/SP w Ensured all software systems fully operational the date the company ‘launched’ its service w Assisted MIS Director in preparation of 5 year IT Strategic Plan w Prepared recommendation for migration of systems to parent company’s systems (when Cantel was acquired) w Budget accountability CDN 1.1 million.
May ’78 to Nov. ‘84
Prentice-Hall Canada Inc. [Toronto, Ontario, Canada]
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Company: Canada’s leading producer of text books for the school, college & university markets
Position: Manager, Computer Services
Responsibilities: Started with Prentice-Hall as a computer operator & programmer when it was run by a service bureau w Held various positions in this service bureau until September 1982 when I was appointed IT Manager by Prentice-Hall to repatriated all systems from the service bureau to an in-house operation at Prentice-Hall w Hired all staff; built data centre; budgeted and recommended all hardware & software; developed IT strategic plans w Implemented database systems (Model 204) and coordinated all development efforts w Implemented LAN & some of the first 3270 PC systems in Canada w Managed staff of 16 w Budget accountability CDN 700,000.
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Jan. ’77 to Apr. ‘78
Workers Compensation Board [Toronto, Ontario, Canada]
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Company: Federal Government organization responsible for providing insurance to employers for employees.
Position: Senior Computer Operator
Responsibilities: Computer operator for IBM mainframe systems (VM, CMS, OS/VS1, DOS/VS, POWER/VS, and CICS/BTAM) w Promoted from an Intermediate to a Senior Computer Operator within a very short space of time.
May to Dec. 1976
Canada Packers [Toronto, Ontario, Canada]
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Company: Meat packing and processing.
Position: Computer Operator
Responsibilities: Computer operator for IBM mainframe systems (OS/VS1).
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